The Salthouse | Meeting The Challenge
Finding ourselves in need of a neutral, Waterfront meeting ‘room’ at least a few times a week these days, the editorial team has tried out most of our neighbours’ hospitality and seems to have settled on the Salthouse’s lounge, with its stunning backdrop. Here our editor explains why, despite not necessarily being the first place that comes to mind, the Hotel delivers in the matter of ‘coffee & chat’:
Working from home has always been a genuine pleasure and I seem to manage the required motivation & organisation in a way that bewilders friends. The only downside, as I see it, is not wishing to blur the line and wanting to stage my business meetings away from my - predominantly - personal space. We are fortunate to have a number of good quality ‘coffee shops’ in the area, but over the last few months, I have settled on the Salthouse as my second office of choice.
Yes, the surroundings are enticing and the ambience very conducive to staging a business meeting, but it’s the attitude of the staff that first caught my attention. You could be forgiven for thinking that the front of house team would be fully focused on guests who wish to dine and therefore spend more time and – particularly – more money in the venue, but this is not the case at all. Attentive to lounge guests’ needs in the same way as in the Hotel’s ‘Eaterie’, the team of servers are prompt, helpful & courteous in all matters caffeine (or in my case decaf!). This is another example of management’s philosophy being trained throughout; as whether it is the general manager, a duty manager or a probationer taking the order, the customer care is outstanding.
Not once have I felt the slightest unease at how long a meeting may be lasting and not once have I been made to feel that my array of paperwork or my laptop or my tablet may be unwelcomed in these most artisan of surroundings.
Oh yes…..and the choice and quality of tea & coffee is first class! That has to be a factor as well!
So, until such time that Waterfront Life snaps up office space on the quayside – very much at the lower end of our wish-list at present - I will be enjoying the coffee, charisma, courtesy & customer care of this particular meeting place.